Return and Exchange

Return & Exchange Policy

At Yellow Shopee, customer satisfaction is very important to us. If you receive a damaged, defective, or incorrect product, you may request a return or exchange according to the policy below.

Eligibility for Return or Exchange

You can request a return or exchange if:

• The product is damaged or defective upon delivery

• You received the wrong product

• The product has a manufacturing defect

To be eligible, the product must be unused, in its original condition, and in the original packaging.

Return / Exchange Time Limit

Customers must request a return or exchange within 48 hours of receiving the product.

Non-Returnable Items

The following items are not eligible for return or exchange:

• Used or damaged products after delivery

• Products without original packaging

• Items purchased on special discount or clearance (unless defective)

How to Request a Return or Exchange

To request a return or exchange, please contact our support team with your order details and product photos.

📧 Email: yellowshopee.com@gmail.com
📞 Phone / WhatsApp: +880 1994-649021

Once your request is reviewed and approved, our team will guide you through the return or exchange process.

Thank you for shopping with Yellow Shopee.